This blog discusses the rise of IoT and the connection and implications for customer experience.
This blog post discusses the need for a managed print and document services strategy.
The 3rd Platform is the next evolution of IT, surpassing the 2nd Platform of the Internet and client-server computing and the 1st Platform of mainframe computing.
An IT organization's ability to become competent in 3rd Platform (social, mobile, analytics and cloud) is constrained by a talent pool that is growing too slowly to meet business demand and too concentrated geographically for many enterprises to access. In 2013, IDC surveyed CIOs about the skills they'd need to support enterprise strategies until 2018.