IDC Integrated Marketing Showcase
Using Enterprise Messaging to Improve Customer Conversations and Experiences

Using Enterprise Messaging to Improve Customer Conversations and Experiences

Released: May, 2017

This video discusses new applications for SMS. 

Client: SAP
Asset Type: Video
Meeting the Needs of the Mobile-First Consumer

Meeting the Needs of the Mobile-First Consumer

Released: April, 2016

This InfoBrief discusses the need for brands to understand and meet the mobile messaging needs of their customers.

Client: LivePerson
Asset Type: InfoBrief and InfoDoc