IDC Integrated Marketing Showcase
The Role of Customer Experience Networks in Delivering Value-Based Digital Transformation

The Role of Customer Experience Networks in Delivering Value-Based Digital Transformation

Released: May, 2017

IDC recently completed a new global research study with Axway that reveals a new technology trend in large
enterprises called “customer experience networks” (CX networks). The

Client: Axway
Asset Type: InfoBrief and InfoDoc
The Artful Science of Personalization: Intimacy at Scale

The Artful Science of Personalization: Intimacy at Scale

Released: August, 2016

DC Retail Insights strongly believes that the new rules of retail put the industry on a wholly new playing field replete with new business models and competitors; informed, empowered, and connected customers; and continually emerging and interweaving channels. 

Client: Infor Global Solutions
Asset Type: Spotlights (Market, Vendor, or Technology)
Industry: Retail