This video discusses new applications for SMS.
IDC recently completed a new global research study with Axway that reveals a new technology trend in large
enterprises called “customer experience networks” (CX networks). The
Hospitality enterprises require wired and wireless networks that can readily accommodate a litany of growing demands. Travelers expect seamless connectivity to multiple devices that support both work and leisure. The hospitality industry tackles these challenges in the face of unique facility considerations and disparate points of organizational decision making.
This InfoBrief discusses how SMBs can bring their firms to the next level of business performance using digital transformation.
This blog discusses the rise of IoT and the connection and implications for customer experience.
This video highlights key imperatives that consumer product companies must embrace to become more customer-centric.
Focus on consumer will drive the digital transformation of the supply chain to meet market demand and expectations.
This IDC Customer Spotlight discusses how Liquid Web enhanced its overall security profile by partnering with Corero Network Security. Corero
Daniels Health recently integrated Salesforce with Adobe Sign, an Adobe Document Cloud solution, to enable sales reps to send electronic service contracts to customers. Electronic signing lets busy doctors review, sign, and return contracts at their convenience, which has dramatically boosted turnaround time and renewal rates. The following questions were posed by Bob Parker to Scott Goodwin, global CIO of Daniels Health, on behalf of Adobe.
The competitive strengths of the past — corporate size and history, brand strength, and market leadership — have given way to a “new order” where agility, technology savvy, innovation underpinned by creative skills, and acumen with big data, analytics, and design thinking rule the day.
DC Retail Insights strongly believes that the new rules of retail put the industry on a wholly new playing field replete with new business models and competitors; informed, empowered, and connected customers; and continually emerging and interweaving channels.
Though the notion of the "perfect order" is unachievable in practice, it is a conceptually worthwhile goal for companies aspiring to best-in-class service performance. The capabilities to closely align all functions within the supply chain, in terms of both product and information movement, will enable consistent and repeatable improvements in service levels, driving both sales and profit growth.
This video highlights the strategic importance of digital transformation within the communications and media intdusty to meet customer needs.
This video highlights the drivers and growth for client virtualization in supporting digital trasformation and the trend toward more devices, applications, and operating environments entering todays organizations.