Digital transformation is a competitive advantage for retailers, driving innovation and new sources of revenue. This infographic highlights keys to success and opportunities for transformation.
The 3rd Platform disruption — cloud, mobility, Big Data/analytics, and social business — increases pressure on most businesses to transform. While IT organizations have worked hard over the years to learn how to cope with changes, the current rate of acceleration and the order-of-magnitude increases in every measure of volume present the CIO with a seemingly impossible challenge.
This infographic highlights key trends and deivers for retailer engagement with digital customers.