Hospitality enterprises require wired and wireless networks that can readily accommodate a litany of growing demands. Travelers expect seamless connectivity to multiple devices that support both work and leisure. The hospitality industry tackles these challenges in the face of unique facility considerations and disparate points of organizational decision making.
IDC interviewed seven organizations to understand how they are using Spot Instances to support their business operations. These AWS customers reported that they have taken advantage of access to very cost-effective and scalable compute resources to grow their business and create more innovative IT operations.
This IDC Health Insights White Paper is sponsored by Commvault and examines the need for a robust health data management platform that manages both clinical data and business data across the enterprise.
DC conducted a worldwide survey of Veeam customers, sponsored by Veeam, to measure the business results that Veeam's customers had achieved in using the Veeam product. The emphasis of the survey was on the "before" and "after" results of implementing Veeam, using definable metrics wherever possible.
The application of digital technology will fundamentally impact the business and clinical processes of healthcare and life sciences organizations. DX has become the source of innovation and creativity for new business and care delivery models, enhanced experiences, and improved financial performance.
Many organizations feel like attackers have the upper hand. Statistics continue to pour in showing that successful breaches are still occurring with increased frequency even though security spending continues to increase.
IDC interviewed senior IT staff responsible for device and network security operations at seven organizations that have deployed ForeScout’s security solution to understand the impact on their ability to control and secure their network environments.
New networking architectures and paradigms such as cloud and software-defined
networking (SDN) are key lynchpins in providing new tools and capabilities to meet the
challenges of digital transformation. To understand the impact that early DNA deployments are having on networking and business operations, IDC interviewed eight organizations using Cisco DNA solutions.
This IDC Technology Spotlight looks at the role of Riverbed in accelerating digital transformation by addressing the new requirements for a cloud-ready enterprise.
The competitive strengths of the past — corporate size and history, brand strength, and market leadership — have given way to a “new order” where agility, technology savvy, innovation underpinned by creative skills, and acumen with big data, analytics, and design thinking rule the day.
This IDC white paper discusses the key role that software-defined infrastructures will play in bridging the transition from the older, client/server–based infrastructure and applications model to the new 3rd Platform computing–based infrastructure that is dominating IT today.
This white paper describes the value of deploying secure ruggedized mobile devices in retail enterprises.
Digital transformation (DX) is the driving force behind new initiatives in financial services worldwide. However, a recent IDC survey found that fewer than 5% of institutions have started or completed a
digital transformation strategy. One of the 3rd Platform technologies that form the basis of DX is mobility. This Market Spotlight explores the issues of mobility in financial services in the larger DX context.
This white paper highlights survey findings regarding customer sentiment around mobile banking. It also discusses the constant battle of balancing act between meeting the customer's expectations and securing self-service solutions.
DC Retail Insights strongly believes that the new rules of retail put the industry on a wholly new playing field replete with new business models and competitors; informed, empowered, and connected customers; and continually emerging and interweaving channels.
This IDC InfoBrief, sponsored by Verizon, is intended to help organizations accelerate digital transformation initiatives with benchmarks and guidance based on the world’s most current and comprehensive survey of digital leaders in action.
Though the notion of the "perfect order" is unachievable in practice, it is a conceptually worthwhile goal for companies aspiring to best-in-class service performance. The capabilities to closely align all functions within the supply chain, in terms of both product and information movement, will enable consistent and repeatable improvements in service levels, driving both sales and profit growth.
IDC interviewed five public sector organizations using Microsoft Enterprise Mobility Suite (EMS) to understand how it helps them serve their employees and constituents more effectively and efficiently.
This white paper discusses the key trends driving Smart City growth and the business case for Smart Cities and provides three Hitachi Insight Group (Hitachi) customer case studies to concretely demonstrate how technology projects are helping cities and their stakeholders.
This IDC white paper presents research that forecasts the skills and competencies that will be most in demand around the world by 2024. Many of these are "soft" skills that are in demand in nearly all occupations, but these skills will be in particular demand in jobs that are forecast both to enjoy high
growth and to be well above the median in salary potential.
Television advertising has many strengths that other forms of advertising cannot rival. Despite being typecast as traditional advertising, TV continues to rise to the challenge with its unmatched audience reach. No other medium, including digital, is able to reach as many people at the same time as television. IDC
This IDC study represents a vendor assessment of the 2016 business analytics consulting and systems integration (C&SI) services market through the IDC MarketScape model. This research is a quantitative and qualitative assessment of the characteristics that explain a vendor's success in the marketplace and help anticipate its ascendancy.
This IDC Health Insights white paper looks at the digital transformation of healthcare providers enabled through enterprise content management (ECM) and business process management (BPM).
The purpose of this IDC MaturityScape is to assist senior IT leaders in assessing the current state of their hybrid cloud management processes, governance models, technologies, and skills in order to identify gaps and create a road map for better aligning the organization's management model and tools with the emerging needs of complex, dynamic self-service hybrid cloud environments.
Digital transformation isn’t simply applying the next generation of technology to existing processes. It is a business strategy where technology enables innovation and creativity that deliver new and better customer experiences. And this strategy is led from the board room and business leadership, not the data center.
All-flash arrays (AFAs) are transforming enterprise storage not only with their performance but also with
their ability to enable both IT infrastructure and business transformation. This paper presents the finding of a business value study conducted with seven SolidFire customers.
Cyberthreats are intensifying with healthcare organizations facing thousands of attacks on a daily basis. Hundreds of them are potentially dangerous, and at least ten are so severe the CISO should call in law enforcement.
This Vendor Spotlight examines the importance of continuous application assessment for identifying security vulnerabilities. It also discusses how WhiteHat Security can help healthcare organizations improve their security and risk posture.
This document challenges the traditional role and purpose of a manufacturing operations management (MOM) solution and discusses the benefits that a well-executed MOM solution can yield.
This IDC Technology Spotlight examines the impact of the mobile computing landscape on today's workforce.
This paper discusses hyperconverged datacenter environments and where Lenovo fits in this picture.
This iView discusses "next Gen" payment services. A next-generation payment services hub is an infrastructure built on service oriented architecture that shares common components to support a variety of payment types and the processes that make them work, from approval to messaging to settlement.
This Market Spotlight examines how hyperconverged systems are bridging the gap between feature-rich traditional integrated infrastructure used by enterprises and scale-out infrastructure found within 3rd Platform, hyperscale datacenters. The paper also offers guidance for buyers of hyperconverged systems.
Driven by the needs of 3rd Platform computing, storage requirements are continuing to evolve. It is clear that newer, more flash-optimized storage architectures will quickly take over from legacy platforms that were originally designed only around HDDs,
Analyst looks at several examples of the transformational nature of information from traditional to digital approaches enabling work done in new ways across the organization.
This white paper discusses current developments that highlight the need for a purpose-built architecture designed to deliver "big data performance at scale."
This Vendor Spotlight examines the changing storage market, including the commoditization of general-purpose storage and the open source storage stack. It also looks at the evolution of Red Hat as a provider of storage software solutions and the company's role in ushering in a new era of open software-defined storage.
As companies increasingly look to transform their businesses with mobility, they need to consider the core management and security infrastructure that will enable these services. This Technology Spotlight examines the important role played by enterprise mobility management (EMM) technology in managing the security challenge posed by the combination of mobile devices and cloud-based software-as-a-service (SaaS) apps.
Big Data and analytics (BDA) is often a response to change in business environments. Internal organizational changes and external market changes both mean that management need greater transparency into cause and effect, and ask for better information and analytics. IDC asked the survey respondents to indicate three drivers that were forcing their businesses to change and evolve.
This Technology Spotlight examines issues around security and the undergoing transformation from negative to positive and from obstructionist to an enablementand role. It also highlights how Thycotic solutions play in addressing associated challenges.
This iView highlights 5 main bussiness model shifts from you digital transformation journey and discusses practical examples and recommendations to help with your strategy to effectively monetize digital transformation
The 3rd Platform disruption — cloud, mobility, Big Data/analytics, and social business — increases pressure on most businesses to transform. While IT organizations have worked hard over the years to learn how to cope with changes, the current rate of acceleration and the order-of-magnitude increases in every measure of volume present the CIO with a seemingly impossible challenge.
This InfoBrief disusses the need for IT departments to be open to adopting new and more flexible approaches to IT service delivery to help the business not just grow but to thrive in this age of the digital economy driven by the 3rd Platform of IT innovation.
The way enterprises work, communicate, and collaborate with co-workers, customers, partners, and suppliers is undergoing a rapid and dramatic transformation. This iView provides recent research findings and an overview of this transformation from 2nd to 3rd platform environments.
This InfoBrief highlights findings from a study designed to understand current archiving strategies and processes, the business value of data archives and satisfaction with access to archived information.
With the advent of the 3rd Platform, the evolution toward cloud-based IT is not an either-or
proposition. Hybrid cloud is a viable option for any organization looking to leverage, rather than
replace or abandon, existing internal IT frameworks.
Today’s businesses are facing many challenges as technology innovation continues to transform how and where business is conducted. One of the biggest challenges organizations face is technology integration within business workflows.
The manufacturing industry is on the threshold of a massive structural shift. This InfoBrief looks at the transformation taking place and the benefits to be realized in the manufacturing industry.
The "people dimension" of digital transformation means that human resources (HR) organizations need to actively participate in contributing to better business outcomes through improved workforce visibility and effectiveness. Only with effective management and deployment of the enterprise's workforce resources can HR contribute directly to achieving positive business results.
IDC conducted a global survey of 100 director-level and above executives from IT and lines of business in US hospitals with 500 or more employees. This was backed up by 12 in-depth interviews with line of business and IT executives from companies with a high level of information mobility.
The goals: understand the business benefits of information mobility and the current state of information mobility across hospitals; learn what sets the most information-mobility mature hospitals apart from other hospitals.
Mobility and IoT (Internet of things) will continue to drive growth and innovation across all industries
that depend on IT resources. The need for remote support of those devices that drive mobility and the
IoT within both the enterprise and the small and medium-sized business workplace is greater than it
has ever been.
This InfoBrief highlights top technologies that are expected to drive SMB growth in the next two years. Research findings outline the benefits, concerns, and strategeies SMBs plan to employ to leverage cloud adoption.
Mobile devices have brought advancements to virtually all aspects of modern life and have had transformative effects on businesses spanning all industries. However, the positive business effects that can be brought about by mobility and "going digital" are not enjoyed as frequently within small and midsize businesses (SMBs) as they are within larger organizations.
Cloud computing and other pillars of the 3rd Platform (Big Data, mobility, and social business) are driving profound change in datacenter networking and application delivery.
Manufacturers are increasingly turning to technology to support the demand for better customer engagement. The rise of the Internet of Things (IoT) and connected products holds promise for delivering enhanced, value-added customer services. However, today, many manufacturers must find ways to offer services for products that aren't yet "connected."
This Customer Spotlight highlights the challenges, solutions and benefits the Four Seasons achieved with Workday's solutions to manage its talent acquisition and management process and related data.
This IDC study represents a vendor assessment of the learning capabilities offered as part of an integrated talent management solution through the IDC MarketScape model. This research is a quantitative and qualitative assessment of the characteristics that explain a vendor's success in the marketplace and help anticipate its ascendancy.
This IDC MarketScape represents a vendor assessment of 12 vendors that provide private cloud IaaS to the U.S. federal government.
This IDC MarketScape covers a variety of vendors participating in the worldwide datacenter transformation consulting and implementation services market. A significant component of this evaluation is the inclusion of buyers' perceptions of both the key characteristics and the capabilities of these providers.
This study examines the market transition from a focus on standalone solutions to a situation where social workflow is becoming embedded across enterprise systems as well as productivity applications. It also examines how it impacts the ability of leading vendors to increase their market share.
Using the IDC MarketScape model, IDC compared 19 organizations that provide mobile application development and testing (mADT) services with organizations with 1,000+ employees. IDC learned that the providers all possess deep capabilities to serve a variety of client needs for mobile application development and testing.
Buyers certainly face complex choices in selecting a vendor with which to partner. However, despite these complexities in vendor selection, buyers purchasing MSS have plenty of options.