IDC Integrated Marketing Showcase

Using Enterprise Messaging to Improve Customer Conversations and Experiences

Using Enterprise Messaging to Improve Customer Conversations and Experiences
Client: SAP
Asset Type: Video

This video discusses new applications for SMS. 

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Released: May, 2017
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This video discusses new applications for SMS. Mobile has become the focal point of the customer experience in the digital economy. After years of being mostly a personal communications medium, many enterprises are now finding new applications for SMS.